Privacy Policy

When you submit a service request, the website may collect your name, phone number, email address, service location, vehicle information, preferred appointment date, description of the problem, and any photos you choose to upload.

Basic technical information, such as an IP address and request timing, may also be processed to operate the website, prevent spam, and protect the service from misuse.

Information is used to review your request, contact you, discuss pricing, schedule service, prepare for the repair, maintain job records, respond to questions, and protect the website. The service-request form does not ask for payment-card or banking information.

Customer information is not sold or rented. Limited information is processed by service providers that help operate the website, store requests and photos, host the application, and deliver private new-request alerts. Information may also be disclosed when reasonably necessary to comply with law, prevent fraud or abuse, or protect customers and the business.

Dashboard access is restricted to approved administrators. Uploaded photos are stored privately and opened through time-limited links. Reasonable safeguards are used, but no website or storage system can be guaranteed completely secure.

Service records may be retained as reasonably needed to provide service, maintain business records, resolve disputes, protect the website, and meet applicable obligations. Information that is no longer needed may be deleted.

You may ask to review, correct, or delete information connected to your service request. Some information may need to be retained for legitimate business, security, or legal reasons. This website is intended for people requesting automotive service and is not designed for children under 13.